Skobel Homes Privacy Policy
This Privacy Policy sets out the manner in which Skobel Homes and its affiliates (together “Skobel Homes”) collects, uses, shares, discloses and otherwise manages personal information. This Privacy Policy also describes the privacy practices on the Skobel Homes website (the “Website”) and treatment of customer information. Please carefully read this Privacy Policy. You agree that each time you use our Website or otherwise interact with Skobel Homes, you agree to be bound by this Privacy Policy.
INFORMATION COLLECTED
Forms on Website. In order to access information, products, and services on our Website or nonaffiliated third party websites, we may request personal information including without limitation your name, telephone number, email address, and physical address.
Application for Employment. In connection with an application for employment, you may provide us with personal information about yourself including without limitation a resume, portfolio, or other personal information. We may use this information in any related matter including sharing it with third parties.
Promotional Communications. When you call in, complete a Guest Card or otherwise inquire about Skobel Homes communities, homes, and related products and services, we collect your contact information including without limitation your name, telephone number, email address, and physical address. We use the information to send you promotional material or other information by mail, email or telephone. You can opt-out of receiving future promotional communications at any time by contacting us with your request.
Feedback. We may ask for customer feedback after your experience with us. We may collect certain personal information including without limitation your name, telephone number, email address, and physical address. The information obtained through your customer feedback is used to help us better serve our customers.
Guest Card. When you visit one of our sales centers and complete a Guest Card, we collect contact information including without limitation your name, telephone number, email address, and physical address. You may also choose to provide optional information including without limitation your current housing situation, reason for moving, desired housing characteristics, family status, number of adults and children, age group, disabilities, and annual household income. We use the information provided on the Guest Card to better understand your needs, assist you in finding a suitable home and to send you tailored communications about Skobel Homes communities, homes, products and services. We may also use this information for reports on an aggregate basis to help us better serve our customers.
Shopping, Negotiating or Buying a Home. When you shop, negotiate or buy residential property through Skobel Homes, we collect the information you provide including without limitation your name, telephone number, email address, physical address, pre-approval letters, social security numbers, driver's license numbers, marital status, employment information, income information, assets, liabilities, credit references, bank account information, and the purchase amount of your new home. We may collect information from credit bureaus such as reports and other information relating to your credit history and creditworthiness. Any information you provide in connection with your request for mortgage information may be forwarded directly to the appropriate affiliated companies or nonaffiliated third parties.
Information Collected During Warranty. We collect certain personal information including without limitation your name, telephone number, email address, physical address, and property closing date when you register for a new home warranty agreement or when you make a warranty service request. We may forward this information directly to the appropriate affiliated companies or nonaffiliated third parties.
Information Collected for Customer Service. When you contact us, you may be asked for personal information including without limitation your name, telephone number, email address, physical address, lot number, or warranty enrollment number. We may forward this information directly to the appropriate affiliated companies or nonaffiliated third parties.
Referral of Friends or Family. If you choose to refer friends or family to our company, we will ask you for your referral's name, phone and email address. We may call or send your referral emails promoting our homes or communicating about employment opportunities. You are responsible for ensuring that you only submit phone numbers and email addresses of individuals with whom you have a personal or familial relationship and who have given you permission to share their information.
USE AND SHARING OF INFORMATION
We will use and disclose the information we collect for any lawful purpose we deem appropriate, including in connection with your purchase of a home, to fulfill your requests, to answer your questions, to manage our business, to recruit and hire employees, to protect our interests, to comply with law enforcement, and to support direct marketing and other opportunities of affiliated companies and nonaffiliated third parties as described below. In this regard, we may contact you by email, mail, text message, social media, telephone or other means regarding our products, services, promotions and employment opportunities.
Unless otherwise required by law, we will treat all information shared with us online as non-confidential and nonproprietary. We will utilize such information in accordance with this Privacy Policy. If you use or visit our Website, submit any content to us, or post any content on our Website or our social media pages or profiles, you agree that, with respect to such content, Skobel Homes is granted an unlimited, non-exclusive, worldwide, non-revocable, perpetual license to reproduce, duplicate, transmit, display, publish, create derivative works, sublicense and otherwise use any such information for any lawful purpose whatsoever, including marketing and you agree to hold us harmless with respect thereto.
Sharing with Service Providers. Your personal information may be forwarded (or otherwise made available) to our affiliated companies and/or nonaffiliated third parties. We use service providers to provide services such as management services, mortgage services, title services, legal services, realty services, subcontractors (for example, without limitation, electricians, painters, land developers and telecom providers), hosting our job application form, providing services related to our Website, sending electronic mail, evaluating your creditworthiness, or other functions related to our business and services. Your personal information may also be disclosed to any person who, in our reasonable judgment, is authorized to receive your personal information as your agent, including as a result of your business dealings with that person.
Information May Be Disclosed for Compliance. Skobel Homes, its affiliates and its service providers may provide your personal information in response to a legally valid request, search warrant, audit, or as legally permitted, or when recording a document in public records. Your personal information may also be shared for any legal use including without limitation defense of legal claims and protection of property.
Transfer of all Company Info at Merger of Business. Your personal information may be forwarded (or otherwise made available) to nonaffiliated third parties in connection with a prospective or completed merger or sale.
INFORMATION COLLECTED THROUGH TECHNOLOGY
Communications with us May be Tracked. We collect IP addresses and other related information such as page requests, browser type, operating system, geolocation, average time spent on our Website, and confirmation when you open email that we send you.
All Web Technology May Be Used as Part of Our Website. Our Website uses cookies, which are bits of electronic information that can be transferred to a computer to uniquely identify that computer's browser. These cookies may let us know who you are and identify your browser. We may use cookies to provide us with information about your use of our Website and may provide personalization based on information provided by cookies. Our Website does not respond to “do not track” signals.
Website Analytics. We may use a nonaffiliated third party such as Google Analytics to help us gather and analyze information about the areas that you visit on our Website. Such nonaffiliated third parties may use technologies such as cookies, web server logs and web beacons. We may use this information for any purposes. Please visit Google's privacy policy and terms to read additional details about Google Analytics which can be found at https://www.google.com/analytics/.
ADVERTISING USE OF YOUR INFORMATION.
Our Website may contain advertisements and other content served by third parties, and we may work with third party service providers to serve our advertisements elsewhere online. These advertising networks, advertisers, ad agencies, analytics service providers and other vendors may set and access their own tracking devices (including cookies and web beacons) and they may otherwise collect or have access to information about you and your online browsing activities.
To find out more about the collection and use of information by nonaffiliated third parties, you can visit the Digital Advertising Alliance website at http://www.aboutads.info/choices/.
SOCIAL MEDIA PLATFORMS.
We may maintain and provide content on profiles and pages on social media platforms. We may collect the information that you share on social media including personal information, comments, pictures or other information. Information posted on any such pages is also subject to the privacy policies and terms of use of the respective social media platforms.
NO LIABILITY FOR INFORMATION SECURITY.
Your personal information may be available to employees, affiliated companies or nonaffiliated third parties and 100% complete security does not presently exist anywhere online or offline. We urge you to take every precaution to protect your personal information while you are on the Internet. In the event that an unauthorized third party compromises our security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information.
Your online access to certain of your personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages).
CHILDREN’S PRIVACY.
We do not intend to collect any personal information from minors. If you are under the age of eighteen (18), we ask that you do not use our Website. If you are a parent or guardian and discover that your minor child has obtained an account on our Website or has otherwise provided personally identifiable information, you may alert us at the contact info below and request that we delete that child’s personally identifiable information from our Website.
UPDATES TO THIS PRIVACY POLICY.
This Privacy Policy may be updated periodically to reflect changes to our personal information practices without specific notice to you. We will post the updated Privacy Policy on our Website. Your personal information will be treated in accordance with the Privacy Policy in place at the time your personal information was collected, unless you otherwise consent.
CONTACTING US.
Please contact us if: you have any questions or comments about this Privacy Policy or you otherwise have a question or complaint about the manner in which we or our service providers treat your personal information. You may contact us by email at hello@skobel.com or by mail at the following address:
Skobel Homes
7475 SW 70th Ln,
Gainesville, FL 32608
Revision: August 09, 2016